FAQs

Availability depends on the specific dates of your event and prior bookings. Once a deposit is received, your selected items are reserved and marked as unavailable on our website.

Any modifications or special requests beyond the standard rental may incur additional charges. Please discuss these with our team during the consultation.

Long-term rentals are available and come with specific terms and conditions that differ from short-term rentals. Please consult with our sales team for detailed information and custom pricing.

No alterations, such as painting, cutting, or drilling, are permitted on any rental items without prior written consent from Lafeef.

Yes, cancellations can be made with the following conditions:

Up to 14 days before delivery: 50% cancellation fee.
Within 48 hours of delivery: Non-refundable.

Yes, depending on the size and prior arrangement (terms and conditions apply), clients are welcome to arrange their own delivery or collect their items personally.

Our catalogue and lookbooks are available online for your review. Once you have made your selection, you can request a quote by adding items to the cart and submitting a quote request online. You will be contacted within 2 business days with an initial quote. Alternatively, you can contact our Lafeef team directly via phone or WhatsApp.

Rented items may not be sublet or re-rented to other parties. All transactions must occur directly through Lafeef.

A number of Lafeef products can be customized, including colorways, fabrics, or materials. Customization will incur additional charges and is subject to availability and feasibility. Please contact our team to discuss your ideas.

We pride ourselves on offering beautifully curated collections that offer both timeless classics as well as trendsetting pieces. To keep our inventory up-to-date, we present our collections through our website and digital materials.

While we do not provide full event planning, our team is available to offer styling suggestions and assist with the aesthetic aspects of your event setup.

Lafeef is headquartered in Riyadh, and from our central distribution facilities, we deliver anywhere in the Kingdom of Saudi Arabia.

Deliveries can gladly be arranged for projects in the UAE, Qatar, and Kuwait. However, kindly note that rental and logistics fees will be adjusted accordingly to cover extended distances, rental terms, as well as custom fees and border duties.

Contact us via WhatsApp at +966 531 536 078. Provide details about the items you wish to rent, along with the event date, duration, and location. Our team will respond with a detailed quote tailored to your needs.

We welcome visits to our showroom by appointment. Contact us to schedule a visit, allowing you to explore our collection and discuss your requirements with our team.

Our team can provide a consultation to align our furniture and accessories with your event theme, ensuring a cohesive look.

We do not sell our current inventory , however, we regularly add parts of the collection to our pre-loved section for purchase.

Yes, we require a refundable security deposit to safeguard against significant damages. This deposit is fully refunded within 7-14 business days after the event, provided there are no major damages. Our team conducts a thorough but fair evaluation to ensure transparency.

Rush orders are subject to additional fees to cover the expedited service and are dependent on item availability.

We require 50% payment upon booking confirmation and the remaining 50% 48 hours prior to the delivery date.

Lafeef offers guidelines and assistance for protecting rental items during adverse weather conditions, It's advisable to have a contingency plan for outdoor events, as fees may apply for damage due to weather.

Lafeef cares about your health and safety. We have enhanced the process and frequency used to clean and disinfect our products before and after each rental, and continuously update our protocols to match the most stringent of official guidelines.

Our delivery fees are calculated based on your event's location and the specific logistics required for your selected items, covering transport, setup, and dismantling.

Lafeef accepts payment by credit card via payment link, as well as bank transfer.

We value our relationship with clients and trust their care for our furniture. In the event of damage, our team will walk you through the damage at the time of collection. Minor wear like light scratches is usually overlooked; however, more severe damage may result in fees that will be clearly noted on the collection note for your agreement. We strive for fairness and clear communication in every situation.

It's essential for clients to ensure that all venue permissions are secured for our delivery vehicles and that the event space is accessible. If our team cannot access the venue due to missing permissions or logistical barriers like unsuitable elevators or stairs, we unfortunately cannot cancel the order on this basis. We advise checking all such details prior to event day to ensure smooth setup. Your careful planning helps us provide the best service possible.

In case of unforeseen events such as public emergencies or legal restrictions that prevent your event, contact us immediately. We offer rescheduling options or cancellations under specific conditions detailed in the rental agreement.

Lafeef provides rental services for a wide range of events, from intimate gatherings to large-scale corporate events and weddings

While we continuously review and update our inventory, the Lafeef inventory has been rented by other customers. Our quality control process ensures every piece of furniture or accessory we deliver to you has been thoroughly cleaned and is in great condition.